Community Guidelines
Building a Better Community Together
UniPool is more than just a ridesharing platform - it's a community of students helping students. These guidelines help us maintain a safe, respectful, and welcoming environment for everyone.
Respect
Treat every member of our community with kindness and respect
Safety
Prioritize safety in every interaction and ride
Community
Build connections and support fellow students
Trust
Be honest, reliable, and trustworthy in all your interactions
Community Guidelines
Be Respectful
- Keep conversations friendly and appropriate
- Respect others' personal space and boundaries
Stay Safe
- Verify driver details before getting in the car
- Share your trip with friends or family
- Trust your instincts if something feels off
Be Honest
- Use real photos and accurate profile information
- Be on time and communicate any changes
- Give fair ratings based on your experience
Rating and Review Guidelines
Be Fair and Honest
Rate based on your actual experience. Consider factors like punctuality, communication, vehicle condition, and overall ride quality.
Provide Constructive Feedback
When leaving reviews, focus on specific aspects of the ride that worked well or could be improved. Avoid personal attacks or irrelevant comments.
Rating Scale
5 stars:Excellent experience, would definitely ride again
4 stars:Good experience with minor issues
3 stars:Average experience, met basic expectations
2 stars:Below average, several issues
1 star:Poor experience, significant problems