Privacy Policy

Your Privacy Matters

At UniPool, we're committed to protecting your privacy and being transparent about how we handle your data.

Last updated: June 2025

Data Security
Your personal information is encrypted and protected with industry-standard security measures
Transparency
We clearly explain what data we collect, how we use it, and who we share it with
User Control
You have control over your data and can update, delete, or export your information anytime

Information We Collect

Account Information

When you create an account, we collect your name, university email address, phone number, and profile photo (optional). This information is necessary to verify your student status and enable safe ridesharing.

Ride Information

We collect pickup and drop-off locations, ride times, and payment information when you book or offer rides. This data is essential for coordinating rides and processing payments.

Location Data

With your permission, we may collect location data to help find nearby rides and improve our service. You can disable location sharing in your device settings at any time.

How We Use Your Information

  • Facilitate ride connections between students
  • Process payments and handle refunds
  • Verify student status and maintain platform security
  • Send important updates about your rides
  • Improve our service and develop new features
  • Provide customer support when needed

Information Sharing

With Other Users

When you book or offer rides, we share basic profile information (name, rating, profile photo) with other participants to facilitate safe ride connections.

We Don't Sell Your Data

We never sell your personal information to third parties. Your data is used solely to provide and improve our ridesharing service.

Legal Requirements

We may disclose information if required by law, such as responding to valid legal requests or protecting the safety of our users.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL encryption for all data transmission
Encrypted data storage
Secure payment processing
Regular security audits